We are a motivated group of professionals who work hard to deliver the best possible experience and results for our clients. Our team is built on a foundation of trust, respect, and collaboration. We believe that teamwork is key to success, and we are always looking for talented individuals who can contribute to our collective goal of providing excellent service.
Positions updated on April 14th 2025
Answer inbound calls, resolve customer issues, and provide product or service info. Maintain accurate records, follow up on unresolved matters, and escalate complex cases as needed. Requires strong communication skills and the ability to thrive in a fast-paced environment.
Respond to customer inquiries via email and chat with professionalism and accuracy. Resolve issues, provide product or service information, and maintain clear records. Strong written communication and multitasking skills are essential.
Collect, analyze, and interpret large datasets to support strategic decisions. Build predictive models, develop data pipelines, and apply statistical methods. Clearly communicate insights through reports and visualizations.
Lead enterprise account development strategy to drive business growth. Identify key prospects, build relationships, and manage the sales development process. Collaborate across teams and mentor reps to exceed targets.
Drive mid-market growth by identifying, engaging, and converting qualified leads. Manage and coach account development reps to ensure strong pipeline generation and performance.
Design and manage AI-powered automation to optimize workflows and reduce costs. Identify automation opportunities, build models or integrate tools, and ensure smooth deployment. Requires expertise in ML, NLP, and process automation.
Represent the company in assisting customers with questions or concerns about the company’s products and services. Must have at least 2 years’ experience.
Research, write, gather, organize, and edit information required for developmental programs. Certified expertise in the fields of organizational management, workplace psychology, productivity engineering, or similar endeavors will be an advantage.
To oversee financial data and compliance. Duties include maintaining accurate books on accounts payable and receivable, and daily financial entries and reconciliations.
We believe that teamwork is key to success, and we are always looking for talented individuals who can contribute to our collective goal of providing excellent service. We truly appreciate the value that each and every member of our team brings to the table.
Once submitted our HR department will be in touch with you to receive your CV and schedule an interview.
Contact us today to discover how our payment conversion and subscription optimization services can elevate your business growth.
PlatformPay.io is a global leader in billing & business process outsourcing (BPO) services. Providing online merchants with tailor-made payment processing, billing support, and customer management services at scale, so they can do what they do best – focus on sales and growth.
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