March 3, 2025
As an ISP, PlatformPay.io follows the procedures prescribed by the Digital Millennium Copyright Act (DMCA) for notification, takedown, and counter-notification. If you believe one of PlatformPay.io’s merchants has infringed on your copyrights, the Digital Millennium Copyright Act (17 U.S.C. § 512) outlines the specific procedures for notifying the infringing party.
In accordance with the Digital Millennium Copyright Act, you must provide PlatformPay.io with ALL of the following required information before we can process your submission:
With this information, PlatformPay.io can take swift and serious action against any network user who may be in violation of copyright law, however, we cannot legally be considered to be “on notice” and thereby take any action until you have submitted a complete and accurate Notice of Copyright Infringement Form.
PlatformPay.io prefers electronic signatures for your complaint submissions in order to speed our response to your complaint. We have partnered with DocuSign® to capture your complaint and signature in a fast, easy-to-use, and highly secure manner. Please click on any of the links for the Notice of Copyright Infringement Form on this page to begin the process. After clicking the link the following happens:
Please have all of the required information ready when submitting your claim; failing to provide any of the information completely and accurately will result in a delay in processing your request and may require you to resubmit your claim.
Please note that PlatformPay.io must forward your completed Notice of Copyright Infringement Form, in its entirety, to the Merchant.
You may submit the Notice of Copyright Infringement Form only for complaints in accordance with the DMCA. This form is not an acceptable way to notify PlatformPay.io of any other type of infringement, and the complainant is responsible for seeking all available legal remedies for complaints not confined to this purpose. Please see our Corporate Policies page for assistance with submitting other types of complaints.
PlatformPay.io is primarily operated and managed on servers located and operated within the United States. To provide our products and services to you, we may send and store your PII, also known as your data, outside of the country where you reside or are located upon the use of our Website, including to the United States. Accordingly, if you reside or are located outside of the United States, your PII may be transferred outside of the country where you reside or are located, including countries that may not or do not provide the same level of protection for your information. We are committed to protecting the privacy and confidentiality of PII when it is transferred. If you reside or are located within the European Economic Area (EEA) and such transfers occur, we take appropriate measures to deliver an adequate level of protection for the execution of processes in any such country as you would have within the EEA to the extent feasible under applicable law. We participate in and are committed to adhering to the EU-U.S. Privacy Shield Framework when transferring data from the EEA to the United States. For inquiries, please contact us at info@platformpay.io.
PlatformPay.io is a global leader in billing & business process outsourcing (BPO) services. Providing online merchants with tailor-made payment processing, billing support, and customer management services at scale, so they can do what they do best – focus on sales and growth.
©2025 PlatformPay.io. All Rights Reserved.